Appraisals done while you wait!

Add Appraisal Service Revenue

No risk. No hassle. No overhead.

You outsource your repairs; now outsource your appraisals, too. Heritage Appraisers provides high-quality jewelry appraisal services to over 230 jewelry retailers nationwide. Our purpose is to provide people with comprehensive, unbiased, factual, and professional appraisals that meet their insurance and personal needs.

In addition to providing trustworthy appraisals, retail partners see the benefit of adding bottom-line revenue, diversifying service offerings, increasing jewelry repairs, and building customer loyalty.

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Appraisal Events

Turnkey, fully-staffed events that provide appraisals while your customers wait.

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Express Mail-In Appraisals

Diversify your revenue and bring customers back into your store through our express mail-in service.

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Virtual Appraisals

Earn incremental revenue on new product purchases and keep customers protected.

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Track Appraisal Status

Stay updated on your appraisal activities

Easily track the progress of mail-in appraisals plus items from appraisal events that needed more research with just one click. Access a detailed status report complete with shipment tracking links for your convenience.

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Affiliations & Memberships

Retail Jewelers Organization logo
American Gem Society Logo
National Association of Jewelry Appraisers logo
Gemological Institute of America logo
Loupe.work logo
Jewelers Mutual logo
Better Business Bureau logo

Draw Customers in with an Appraisal Event

Host turnkey, fully-staffed appraisal events in your store

Host appraisal events to cater to clients needing insurance updates or assessments due to life changes. Our experts offer on-the-spot comprehensive reports, attract new patrons, and can appraise any jewelry, regardless of purchase origin. These events can also boost your revenue through repair services and in-store shopping opportunities for waiting customers.

Schedule an Appraisal Event
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Host a successful event, completely turnkey with Heritage Appraisers.

  • Schedule event dates with Heritage Appraisers.
  • Market the events to your clientele and pre-book appointments.
  • Invite clients to pre-drop their items while confirming appointments.
  • Host a successful event, completely turnkey with Heritage Appraisers.
  • Engage customers who return to pick up their appraised pieces.
  • Offer post-event appraisals for those unable to attend.

Expand Your Services with Express Mail-In Appraisals

Offer appraisals year-round without adding staff

Offering a constant revenue stream, our no-overhead express mail-in service can boost your profits without additional resource investment. They drive store visits, increasing customer engagement and potential sales. Plus, appraisals can reveal repair opportunities, offering more ways to serve and satisfy your clients.

How Mail-In Appraisals Work

  • Set up a mail-in appraisal account with Heritage Appraisers.
  • Promote jewelry appraisals in your retail store.
  • Intake items for appraisal and gather necessary customer info.
  • Send the items with a return label to our lab.
  • Once completed, the items will be sent back to your store.
  • Your client will receive an email to access their appraisal online.
  • If requested, your client will also receive a printed appraisal packet.
Open a Mail-In Appraisal Account
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Virtual Appraisals

A convenient, fast, add-on to new purchases

Provide a quick and convenient digital appraisal for new purchases with a comprehensive report delivered in 1-2 business days. This service builds customer trust and boosts revenue. Customers can enjoy peace of mind with a comprehensive valuation on recent jewelry purchases.

  • Valid for 3 years
  • Comprehensive appraisal report with both manufacturer’s data as well as unique details
  • Provides market value
  • No minimum purchase value
  • Can be used for insurance coverage value in most cases*
  • Emailed after 1-2 business days

Virtual Retail Replacement Documents

Eliminate the backlog of FREE appraisals

Clear your appraisal backlog with our one-page Virtual Retail Replacement Documents. These provide a reliable valuation for new purchases, using manufacturer data, while keeping your sales team focused on selling. This streamlined document encourages clients to return after a year for a full in-store appraisal.

  • Valid for 1 year
  • 1-page manufacturer’s data-based document
  • Provides purchase value
  • Minimum purchase value of $1,500
  • Can sometimes be used for insurance value*
  • Emailed after 3-5 business days

*Customer is responsible for confirming that their insurance provider accepts virtual appraisals for valuation.

When to Recommend Virtual Appraisals
  • New purchases (within 30 days) of any value
  • When a customer is invested in a comprehensive appraisal
  • When a comprehensive appraisal report is needed, with identifying information beyond just a receipt
  • Recommended for items that will be added to insurance policies
  • When insurance company accepts virtual appraisals for new purchases in lieu of in-person appraisals
  • For jewelry stores to present as an add-on to an eCommerce purchases
  • Stores wanting to offer an express option for new in-store purchases
Benefits of Virtual Appraisals
  • Add incremental revenue
  • Keep sales team selling
  • Generate return visits
  • Validate purchase price
  • Fortify customer trust
  • Segue to offer insurance
  • Convenient for the customer
When to Recommend Virtual Retail Replacement Documents
  • New purchases (within 30 days) valued at $1,500 or more
  • When a customer doesn’t want to pay for a comprehensive appraisal
  • When manufacturer’s data is enough info for customer’s or insurance company’s needs
  • When store is experience a backlog on free appraisals offered with new purchases
Benefits of Virtual Replacement Documents
  • Keep sales team selling
  • Bring customers back to store in a year
  • Easily added at POS
  • Reliable, authentic data
  • Jewelry doesn't leave store
  • Convenient for the customer

How Virtual Appraisals & Virtual Retail Replacement Documents Work

  • Heritage Appraisers will connect TheLoupe appraisal software to your existing component-specific database (such as Loupe.work) via an API connection.
  • You provide a virtual key to access your database.
  • Customer purchases new piece of jewelry.
  • Retailer logs into their Heritage Appraisers account and fills out a quick customer profile form.
  • Heritage Appraisers generates Virtual Appraisal report within 1-2 business days, or a Virtual Retail Replacement Document within 3-5 business days.
  • Document link is emailed to the customer who can access the document online, 24/7.

Get Started with Heritage Appraisers

Elevate Your Jewelry Business with Expert Appraisal Services

If you're a jewelry retailer interested in enhancing your customer offerings with in-store appraisal clinics, streamlined outsourced appraisals, or convenient virtual appraisal services, we're here to help. Contact us to explore how our services can best meet your needs.

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